Term and Conditions
NOTE: After a safari package price agreement has been reached at with our client(s), we shall send you the company's official Bank Account for Friends of Africa Family Safaris Ltd.
DO NOT SEND MONEY TO A PERSONAL ACCOUNT or WESTERN UNION.
A deposit of 50% of total safari cost is required at the time of booking and the balance to be paid in dollars on arrival day for Camping safari. But a deposit of 30% of total safari cost is required at the time of booking and the balance to be paid 30-25 days before arrival day for Lodge Safari
Cancellation of a booking or failure to join a tour will result in retention of funds by Friends of Africa Family Safaris Ltd as follows: That upon receipt of written cancellation by the tour client:
1) In case it’s cancelled or reduced 35-14 days prior to the day it was originally bocked, 15% of the amount paid will be charged.
2) If the reservation is cancelled or reduced 14-2 days prior to the day it was originally bocked will result in 33% of the amount paid.
3) If the accommodation is canceled 24 hours before arrival, 100% of the total amount paid will be charged.
4) If the accommodation is not cancelled 24 hours before arrival, an additional 20% of the amount is charged as administrative fees of the total deposit (For cancellations 1, 2 ); the balance will be reimbursed as per client’s bank details and instructions as per the cancellation category.
KINDLY TAKE NOTE: In the event the cancellation period exceeds the captured time frame i.e. cancellation done earlier than 35 days prior, PLEASE NOTE that 20% of the amount is charged as administrative fees of the total deposit shall be exercised accordingly.
Transportation: Cars, 4x4 Land cruisers or coaches will be provided depending on the tour chosen.
Accommodation: Based on two persons sharing a twin room / tent: where possible rooms with private bath are requested. Single rooms are available at an additional cost and can be guaranteed on request. Hotel /lodges are named as an indication of category and rooms may be reserved at similar hotels/lodges.
Rates: Included are all expenses in respect of vehicle and driver guide as per itinerary, meals While on Safari, entrance fees to National parks and Game reserves.
Liability: The Company and its agents act only as agents of the tours, transport, etc. And shall not be liable for injury, delays, loss or damage in any manner.